Refund policy
Overview
At ToothpickHome.space, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a free return and refund policy within 30 days of delivery.
By placing an order through our website, you agree to the terms outlined in this Return & Refund Policy.
Return Eligibility
Customers may request a return within 30 calendar days from the date the order is delivered.
To qualify for a return:
- The item must be unused and in original condition.
- The item must be returned with original packaging whenever possible.
- The item must not show signs of misuse, damage, alteration, or excessive wear.
Free Returns
We proudly provide free returns for eligible orders worldwide.
Once your return request is approved, detailed return instructions will be provided by our customer support team.
Refund Process
After receiving and inspecting the returned item, we will notify you regarding approval of your refund.
Approved refunds will be issued to the original payment method used during checkout.
Refund processing times may vary depending on your financial institution.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Photographic evidence may be requested to help expedite resolution.
Non-Returnable Items
Certain items may not be eligible for return due to hygiene, safety, legal, or product-specific restrictions where applicable.
Contact
For return assistance, please contact: